By submitting any information about you and, where applicable, others within this web site, you
The Internet is not a secure medium. However we are committed to ensuring that your privacy is
your information and how we use the information we collect about you. We recommend you read it
before you provide any information to us.
The information we collect and how we use it.
Within the site, we may ask you to provide us with relevant personal information in order that
we can provide you with the product or service requested, undertake administration and generally
service and maintain your account, including responding to any query that you may raise with us.
All personal information supplied by you will be treated in confidence by Travel Tortoise
and will not be disclosed to any third parties except where
your consent has been received or where permitted by law. In order to provide you with products and
services this information will be held in the data systems of the Travel Tortoise or our agents or subcontractors.
Travel Tortoise may pass your personal information
to other companies for processing on its behalf. Some of these companies may be based outside Europe
in countries which may not have laws to protect your personal information, but in all cases Travel Tortoise
will ensure that it is kept securely and only used for the purposes for which you provided it. Details
of the companies and countries involved can be provided to you on request.
Travel Tortoise would also like to keep you informed (by telephone,
post or e-mail) of selected products and services available from us and our carefully chosen suppliers.
If you would prefer not to receive this information from us please let us know when you contact us.
When you visit our site, we may attach a “Cookie” to your browser. Cookies are small text files that
allow us to identify your computer, recognise repeat users, observe anonymous user behaviour and compile
aggregate data about users in order to improve the service we provide. The data we collect using Cookies
does not identify individual users and is only used for tracking and analysing use of the site. In some
cases we use a reputable third party adserving company for these purposes.
Most web browsers will accept Cookies, but if you would prefer we did not collect data by this method,
you can disable this function within your browser settings. However, without Cookies, you may not be able
to use the full functionality of our site, including personalisation of the web content to reflect your
How we protect your information
Firewalls are used to block unauthorised traffic to the servers and the actual servers are locked in a
secure location which can only be accessed by authorised personnel.
When you submit your information within this web site you consent to the use of that information as set
place notices on other pages of the web site so that you are aware of how we use your information at all
times. If you continue to use the service you will signify that you agree to any such changes.
The Internet is a global medium and therefore your information may be transferred outside the European
Economic Area en route. By submitting your information, you consent to such a transfer.