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How to Cancel JetBlue Flight Ticket Booking & Reservations

17.10.22

Things to know about JetBlue Flight Cancellation policy:
Point to keep in mind before JetBlue Flight Cancellation.

How To Cancel a Flight on JetBlue
Luckily, JetBlue makes the process to change or cancel your flight pretty easy. Simply visit its website and log on to your TrueBlue account. Once you’ve logged in click Manage Trips and select which flight you want to cancel from Upcoming Travel.
If you need additional assistance, you can call the helpline at or 800-JET-BLUE (538-2583).
Changes and Cancellations on Nonrefundable Fares¹
There are no change/cancel fees on most fares, except Blue Basic.
All reservations made one week or more prior to a flight's departure may be cancelled without penalty up to 24 hours after the reservation is made.
For tickets booked on or after June 8, 2021:
Blue Basic: Can be changed or cancelled for a $100 fee for travel within the U.S., Caribbean, Mexico or Central America, or $200 for all other routes (fare difference applies).
Blue/Blue Plus/Blue Extra/Mint: Difference in fare only.
Cancel Your JetBlue Flight within 24 hours
If your travel was booked seven days or more prior to the scheduled departure date, you have 24 hours from the time the booking was made to cancel your reservation without being charged a JetBlue Flight Cancellation fee. The entire booking must be canceled to qualify (not applicable for JetBlue Vacations reservations).
Bookings that have been changed are not eligible for a refund to the original form of payment and may be subject to a per-person cancellation fee depending on the fare booked, regardless of being within 24 hours of the original booking.
Cancellations may be performed on jetblue.com or by contacting JetBlue.
JetBlue Same-day Change & standby Policy
Same-day Change                                      
JetBlue customers may make a confirmed same-day switch for a flat fee of $75 (no fare difference applies). A same-day switch can only be made on the day of travel, beginning at midnight in the time zone of your departing flight.
The same-day switch option is only available in cities with multiple flights a day.
JetBlue Same-day Flight Change Details

JetBlue Standby
Standby travel is based on seat availability, is not guaranteed, and, depending on your fare, is subject to an additional $75 fee (no fare difference applies).
In order to travel standby, you must have already purchased a seat on JetBlue. You may list standby on any sold-out flight between the same cities on the same calendar day as your confirmed scheduled departure.
JetBlue Standby details

Blue Extra fares will continue to enjoy no change or cancellation fees, as well as free same-day switches. Fare differences will apply.
Travelers on Blue Basic fares will be allowed to make JetBlue Flight Cancellation & changes for bookings within the U.S, Caribbean, Mexico, or Central America for $100, or $200 for all other routes.
Same-day switches can be made for a $75 fee, without paying a fare difference. Mosaic members will be exempt from the same-day switching fee.
A $75 fee will be charged for same-day switches, though a fare difference expense will not apply.
Cancellation policies are parted into the following ways:
Cancellations within 24 Hours
Just like any other airline, JetBlue’s passengers are permitted to cancel their reservation within 24 hours from booking timings in order to request a full refund. No JetBlue Flight Cancellation charges will occur.
JetBlue’s Other Booking Terms & Conditions:

JetBlue Full refund

Non-refundable Tickets: The passengers can cancel their reservation before the departure time of the flight via the website or by contacting the airline, the concerned balance will be credited to your Jetcredit which can be used in the future I.e within a year of the booking date, else you will get your money seized.
Refundable Tickets: if the flight gets canceled from the PNR before the departure time, only then a full refund is permitted via JetBlue. Flights that are not canceled before schedule departure are not eligible for a refund, where instead the ticket remains in open status for future use.
JetBlue Cancellation Policy: Type of tickets
JetBlue Standard Tickets
All customers will have 24 hours from the time of their original booking to cancel their reservation without being charged a cancellation fee, regardless of the fare selected. This is applicable if your booking is made 7 or more days prior to your departure.
If you no-show for your flight and do not change or cancel prior to the scheduled departure, all money associated with the segment is forfeited.
If you purchased your flight with TrueBlue points, the points that you used to purchase the fare will be deposited back into your TrueBlue account.
JetBlue Refundable Tickets
Another option is to purchase a refundable ticket. While this option can be significantly more expensive, it comes with the added flexibility that if you do need to cancel your flight, your refund will be processed in full to the original form of payment, as opposed to receiving future flight credit.
JetBlue Mosaic Members
JetBlue has just 1 tier of elite status — Mosaic. You can qualify for Mosaic status by earning 15,000 base flight points within a calendar year or by flying 30 segments plus 12,000 base flight points within a calendar year. Base flight points are the 3x points per dollar spent that you earn on JetBlue flights. In addition to a handful of other benefits, fees for same-day switches are waived for Mosaic members and all others on their itinerary.
Award tickets change or cancelation
Unfortunately, when you want to change or cancel an award ticket booked with TruBlue points the cancellation fee will be determined by the cash value of your ticket.
For example, if you spotted a deal and used let’s say 11,000 TrueBlue points for a $158 worth flight you will need to pay a $150 cash fee to cancel or change that flight.
JetBlue award tickets change or cancelation
Unfortunately, when you want to change or cancel an award ticket booked with TruBlue points the cancellation fee will be determined by the cash value of your ticket.
For example, if you spotted a deal and used let’s say 11,000 TrueBlue points for a $158 worth flight you will need to pay a $150 cash fee to cancel or change that flight.
If you booked your flight through a third-party travel agency like Kayak or Expedia, the same applies. Most online travel agents have adjusted their policies to match the airlines’. However, you should contact the travel agency first to request your refund.
If you used credit card points and portals like Chase Ultimate Rewards Travel Portal or Amex Travel you there are some flights that you may be able to cancel online.
Despite that, you still may have to contact your bank provider directly to request a refund.
Reasons behind JetBlue Cancellation.

Compensation for Cancellation & Delay:
For the delay or cancellation in flight from the side of the airline, you are eligible for compensation. If you have booked the ticket directly through JetBlue airline: An email will be sent to you within 7 days of flight departure if you are eligible for compensation.